What categories or types of products  do you offer?
Our products mainly include gold pendants, gold coins, gold bars, gold bracelets, and gold chains.

What are the materials used to make your products?
Our products are made using either 916 gold or 999.9 gold.

How can I request a customized product for my specific event or occasion?
Please contact us at +603-8211 2766 or email us at info@chinnyigold.com. Our team will provide you with professional advice.

Are there ready-made products available for immediate purchase and shipment?
All our products are customized according to your requirements and are only made-to-order.

What is the estimated delivery timeframe for orders?
Our usual delivery timeframe is within 4 weeks from your official order confirmation.

What shipping method do you use to deliver orders?
We use reliable shipping services, and whenever possible, our own transport services.

Do you provide international shipping services?
Currently, we only provide delivery to Malaysia and Singapore.

What is the pricing range for your products?
We will provide you with our best proposal to suit your budget requirements.

Do you have a minimum quantity requirement for placing an order?
We do not have any minimum order requirements.

Do you have a retail location where I can visit?
We do not have any retail locations open for visitors.